Access to RDS database
# support
t
Hello, We've created a Medplum Instance on AWS following the tutorial https://www.medplum.com/docs/self-hosting/install-on-aws For some reason that we didn't understand yet we cannot access the medplum application anymore. When trying to login we have the following error. It looked like it stopped working after adding some data in the database. We wanted to access the database using a tool like "DBeaver" but we cannot find any procedure to access the database. Can you please help us here ? This is pretty critical as our app is completely down ! Thank you. @reshma @rahul1 ?
r
@thomabig - do you have a snapshot of your database before you changed it? Direct modification of the database is not supported and can introduce many types of issues.
t
Thanks for the answer @reshma in the end the error was not on the data part but on the access policy configuration 😉
r
Phew!
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