Hi there! Are reset password emails no longer sending? (Haven't been able to find in spam/all mail folders.) Is there no way to reset password and log back in now? Or is this a temporary issue on app.medplum.com?
r
reshma
03/19/2026, 7:51 PM
Hi Karen - we are seeing these emails go out - so we think this is working. Are you an admin on your project?
k
Karen Lin
03/20/2026, 4:53 PM
@User Not the account I’m trying to login with. Oh, has it changed to only admins receiving reset password emails?
Karen Lin
03/20/2026, 4:55 PM
I created a Practitioner to show/share a Medplum project with someone else.
r
reshma
03/20/2026, 8:08 PM
Creating a practitioner won't work in this case. You'll need to use the invite workflow, which you can see here https://app.medplum.com/admin/invite