Not sure if or RTFM medplum #general

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Not sure if 🐛 or RTFM 👉

# general

stellar4879

01/27/2023, 10:21 PM

Not sure if 🐛 or RTFM 👉

stellar4879

01/27/2023, 10:23 PM

1. User registers with Patient Access turned on, 2. Multiple accounts are created 3. User relogs in, sees profile chooser listing

of profiles all on same instance

foo-prod

lets say 4. Admin goes and deletes user on

foo-prod

creates and account 5. logs out, logs in 6. Sees account selector with

n+1

profiles listed, non appear to allow the user to login

stellar4879

01/27/2023, 10:25 PM

Question: 1. did I configured something wrong? 2. Am I allowing button mashing -> multiple account creation duet some auth callback issue 3. Why are there ghost profiles if I deleted them? Thank you

rahul1

01/27/2023, 11:57 PM

Hi @stellar4879 , i can try to help! Are you running on our hosted instance, or on a self-hosted server?

rahul1

01/28/2023, 12:20 AM

Related question - are you using our Sign In / Registration Forms?

stellar4879

01/29/2023, 6:35 PM

Hi Rahul, Thank you for the follow-up. 1. Hosted 2. Yes, 3. User had done multiple QA passes, but reports using Google to create the accounts (I had manually deleted the duplicates in the Medplum admin panel) Related but different. A personal email I used for QA shows

Choose Profile

upon attempted login no account exists. However, when registering the app responds with

"text": "User must be scoped to the project"

Logging into the Medplum panel I do not see the user associated with any of our instances. I believe I had deleted this user to tidy up after using the email for initial go round of MP. I am assuming this is a nuance of your identity management I haven't read about fully yet.

reshma

01/31/2023, 9:35 PM

Sorry for the delay here Ryan - this is my guess at what's happening. There are Medplum "users" (https://www.medplum.com/docs/api/fhir/medplum/user) and project memberships (https://www.medplum.com/docs/api/fhir/medplum/projectmembership). It sounds like one of the accounts is in a state where there is a user but no membership for your account. It's a current limitation that there is no way to re-link as an admin.

reshma

01/31/2023, 9:35 PM

To workaround in the short term we recommend making a new account for testing using the + sign in the email.

reshma

01/31/2023, 9:37 PM

We are working on the right model to manipulate and expose the memberships. cc: @rahul1

stellar4879

01/31/2023, 10:45 PM

No rush; thank you @reshma . I will follow-up in an issue if we develop any salient suggestions.

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